DCO Letter n49 – Access to Banking – Closures and changes to branch opening hours following lockdown
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Dear Compliance Officer (DCO) letters
DCO Letter n48 – Engaging with customers making minimum or low value credit or store card repayments
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DCO Letter n47 – CRM Code changes and update
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DCO Letter n47 – CRM Code changes and update Read More >
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DCO Letter n46 – Update on LSB activity – personal Standards and wider work
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DCO Letter n46 – Update on LSB activity – personal Standards and wider work Read More >
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DCO Letter n45 – Application of the Access to Banking Standard during the pandemic
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DCO Letter n45 – Application of the Access to Banking Standard during the pandemic Read More >
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DCO Letter n44 – Supporting customers with Bounce Back Loans
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DCO Letter n44 – Supporting customers with Bounce Back Loans Read More >
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DCO Letter n43 – Update on LSB activity
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DCO Letter n43 – Update on LSB activity Read More >
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DCO Letter n42 – Review of the Standards of Lending Practice for personal customers
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DCO Letter n42 – Review of the Standards of Lending Practice for personal customers Read More >
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DCO Letter n41 – Standards of Lending Practice for personal customers – Review and minimum payment letters
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DCO Letter n40 – Standards of Lending Practice for business customers – CBILS and BBLS update and FCA recognition
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