Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
Money management and the cost-of-living crisis Read More >
Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Insights Series 3: Assurance. Part 2 – Culture and QA: checking for best practice Read More >
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Digital provider Atom bank has become the latest financial services firm to commit to the Standards of Lending Practice for business customers
Digital provider Atom bank achieves full registration to the business Standards Read More >
Digital provider Atom bank has become the latest financial services firm to commit to the Standards of Lending Practice for business customers
The Lending Standards Board (LSB)
Azzurro Associates is first of its kind to become a registered firm with the LSB Read More >
The Lending Standards Board (LSB)
LSB Chief Executive, Emma Lovell,
Priorities for ensuring fair lending standards – Westminster Business Forum speech Read More >
LSB Chief Executive, Emma Lovell,
Coronavirus and the steps taken
Turning a Corner – joint LSB and IFT report launched Read More >
Coronavirus and the steps taken
In an increasingly complex regulatory landscape, the sheer number of rules and requirements can seem overwhelming for financial services firms. But this does not mean that ensuring good customer outcomes should fall off the agenda.
Standards for all: delivering good outcomes regardless of size Read More >
In an increasingly complex regulatory landscape, the sheer number of rules and requirements can seem overwhelming for financial services firms. But this does not mean that ensuring good customer outcomes should fall off the agenda.
We welcome the additional support measures for SMEs that the Government announced in this afternoon’s budget in order to help them navigate out of lockdown. However, banks and financial service providers need to continue to step up and rally around the SME community.
Response to Government support schemes for SMEs Read More >
We welcome the additional support measures for SMEs that the Government announced in this afternoon’s budget in order to help them navigate out of lockdown. However, banks and financial service providers need to continue to step up and rally around the SME community.
Today the LSB is pleased to announce that commercial debt solution provider, Azzurro Associates, has become an interim registered firm to the Standards of Lending Practice for business customers. The move signals their commitment to uphold the highest of standards in the treatment of their customers.
Today the LSB is pleased to announce that commercial debt solution provider, Azzurro Associates, has become an interim registered firm to the Standards of Lending Practice for business customers. The move signals their commitment to uphold the highest of standards in the treatment of their customers.
