Virgin Money achieves full registration to the CRM Code
Virgin Money, the UK’s sixth […]
Virgin Money achieves full registration to the CRM Code Read More >
Virgin Money, the UK’s sixth
Virgin Money, the UK’s sixth […]
Virgin Money achieves full registration to the CRM Code Read More >
Virgin Money, the UK’s sixth
Scams can have a devastating
LSB’s response to the PSR’s consultation publication on 18 November 2021 Read More >
Scams can have a devastating
The Lending Standards Board (LSB)
LSB published findings from CRM Call for Input Read More >
The Lending Standards Board (LSB)
Collaboration to tackle the increase
Tackling the challenge of APP scams – Collaboration Network speech Read More >
Collaboration to tackle the increase
The culture of a firm
Culture and the CRM Code: why culture matters to good outcomes Read More >
The culture of a firm
The industry-supported Contingent Reimbursement Model
Why the CRM Code’s protections are here to stay Read More >
The industry-supported Contingent Reimbursement Model
Authorised Push Payment (APP) scams
Protecting customers from APP scams: what are the next steps for the CRM Code? Read More >
Authorised Push Payment (APP) scams
Independent regulatory body, the Lending
Independent regulatory body, the Lending
Today, we have launched a report assessing signatory firms’ progress against the CRM Code, specifically their approach to the reimbursement of customers who have fallen victim to APP fraud.
LSB issues warning to CRM Code signatories over Authorised Push Payment (APP) scams Read More >
Today, we have launched a report assessing signatory firms’ progress against the CRM Code, specifically their approach to the reimbursement of customers who have fallen victim to APP fraud.