In this series of blog posts, we talk to members of the LSB to understand more about what brought them to the organisation and the role they play within it.
A Day in the Life – Compliance Manager – Interim Registrations Read More >
In this series of blog posts, we talk to members of the LSB to understand more about what brought them to the organisation and the role they play within it.
By providing advice and support to victims of APP scams through appropriate and effective aftercare, firms can support their customers whilst minimising the risk of them becoming repeat victims of these crimes.
Aftercare, not an afterthought Read More >
By providing advice and support to victims of APP scams through appropriate and effective aftercare, firms can support their customers whilst minimising the risk of them becoming repeat victims of these crimes.
Our Insight work throughout 2022
Year in Insight 2022 Read More >
Our Insight work throughout 2022
Over a million people are estimated to be borrowing from illegal lenders, the impact of which can be hugely harmful to victims’ finances, mental health and personal lives. Banks, lenders, and debt collection agencies are extremely likely to come into contact or serve customers who are victims of illegal money lending.
The Last Resort: identifying and supporting victims of illegal lending Read More >
Over a million people are estimated to be borrowing from illegal lenders, the impact of which can be hugely harmful to victims’ finances, mental health and personal lives. Banks, lenders, and debt collection agencies are extremely likely to come into contact or serve customers who are victims of illegal money lending.
In August, we released a
Money management and the cost-of-living crisis – summary Read More >
In August, we released a
In August, we released the
Culture and QA: checking for best practice – summary Read More >
In August, we released the
Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
Money management and the cost-of-living crisis Read More >
Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Insights Series 3: Assurance. Part 2 – Culture and QA: checking for best practice Read More >
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
We are excited to share
Podcast feature – How to Lend Money to Strangers Read More >
We are excited to share
In this series, we delve
A Day in the Life – Chief Executive Read More >
In this series, we delve
