Credit and essential spending: an update
In March 2021, we wrote […]
Credit and essential spending: an update Read More >
In March 2021, we wrote
Blogs & thought pieces
A Day in the Life – Compliance Manager – Interim Registrations
In this series of blog posts, we talk to members of the LSB to understand more about what brought them to the organisation and the role they play within it.
A Day in the Life – Compliance Manager – Interim Registrations Read More >
In this series of blog posts, we talk to members of the LSB to understand more about what brought them to the organisation and the role they play within it.
Aftercare, not an afterthought
By providing advice and support to victims of APP scams through appropriate and effective aftercare, firms can support their customers whilst minimising the risk of them becoming repeat victims of these crimes.
Aftercare, not an afterthought Read More >
By providing advice and support to victims of APP scams through appropriate and effective aftercare, firms can support their customers whilst minimising the risk of them becoming repeat victims of these crimes.
Year in Insight 2022
Our Insight work throughout 2022
Year in Insight 2022 Read More >
Our Insight work throughout 2022
The Last Resort: identifying and supporting victims of illegal lending
Over a million people are estimated to be borrowing from illegal lenders, the impact of which can be hugely harmful to victims’ finances, mental health and personal lives. Banks, lenders, and debt collection agencies are extremely likely to come into contact or serve customers who are victims of illegal money lending.
The Last Resort: identifying and supporting victims of illegal lending Read More >
Over a million people are estimated to be borrowing from illegal lenders, the impact of which can be hugely harmful to victims’ finances, mental health and personal lives. Banks, lenders, and debt collection agencies are extremely likely to come into contact or serve customers who are victims of illegal money lending.
Money management and the cost-of-living crisis – summary
In August, we released a
Money management and the cost-of-living crisis – summary Read More >
In August, we released a
Culture and QA: checking for best practice – summary
In August, we released the
Culture and QA: checking for best practice – summary Read More >
In August, we released the
Money management and the cost-of-living crisis
Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
Money management and the cost-of-living crisis Read More >
Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
Insights Series 3: Assurance. Part 2 – Culture and QA: checking for best practice
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Insights Series 3: Assurance. Part 2 – Culture and QA: checking for best practice Read More >
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Podcast feature – How to Lend Money to Strangers
We are excited to share
Podcast feature – How to Lend Money to Strangers Read More >
We are excited to share