Olivia Bamber

Blog: I refuse to remote work any longer….I’m connected working. 

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As organisations start to work out if, how and when employees will return to the office, our Head of Insight and Support, Anna Roughley blogs about her experience and thoughts on connected working.

Blog: I refuse to remote work any longer….I’m connected working.  Read More >

As organisations start to work out if, how and when employees will return to the office, our Head of Insight and Support, Anna Roughley blogs about her experience and thoughts on connected working.

Coronavirus; working through it

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In response to the coronavirus pandemic, Insight & Support published a series of thought pieces focusing on authorised push payment (APP) scams, vulnerability, and SME financial difficulty.

Coronavirus; working through it Read More >

In response to the coronavirus pandemic, Insight & Support published a series of thought pieces focusing on authorised push payment (APP) scams, vulnerability, and SME financial difficulty.

Review of approach to reimbursement of customers summary report published by the LSB

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We have published our summary report, Review of approach to reimbursement of customers – provision R2(1) (c) of the CRM Code for authorised push payment scams.

Review of approach to reimbursement of customers summary report published by the LSB Read More >

We have published our summary report, Review of approach to reimbursement of customers – provision R2(1) (c) of the CRM Code for authorised push payment scams.

Response to the Chancellor’s announcement of changes to the Coronavirus Business Interruption Loans Scheme (CBILS)

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The LSB welcomes the changes HM Treasury has announced to the CBILS to support the swift provision of finance to SMEs and the launch of the Bounce Back Loan scheme (BBL). 

Response to the Chancellor’s announcement of changes to the Coronavirus Business Interruption Loans Scheme (CBILS) Read More >

The LSB welcomes the changes HM Treasury has announced to the CBILS to support the swift provision of finance to SMEs and the launch of the Bounce Back Loan scheme (BBL). 

Emerging Risk Forum March 2020

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Our recent Forum brought together compliance professions to discuss emerging risks such as customer engagement, the potential impact of Coronavirus on businesses and customers, and digital vulnerability.

Emerging Risk Forum March 2020 Read More >

Our recent Forum brought together compliance professions to discuss emerging risks such as customer engagement, the potential impact of Coronavirus on businesses and customers, and digital vulnerability.

Themed review: Financial difficulties – Standards of Lending Practice for business customers

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We have published a summary report of the financial difficulties themed review for the Standards of Lending Practice for business customers.

Themed review: Financial difficulties – Standards of Lending Practice for business customers Read More >

We have published a summary report of the financial difficulties themed review for the Standards of Lending Practice for business customers.